Understanding the Difference: Explains the difference between an incident (a near-miss or unsafe condition) and an accident (which results in injury or damage).
Root Cause Analysis: Helps participants learn how to identify not just the immediate causes of an incident or accident but also the underlying factors, known as root causes, that contributed to it.
Investigation Process
Data Collection: Teaches how to gather information and evidence at the scene of an incident, including photographs, interviews, and reviewing safety records.
Interview Techniques: Provides strategies to conduct effective interviews with witnesses and those involved to get clear and accurate information.
Fact-Finding vs. Blame: Emphasizes the importance of focusing on facts and learning from the event rather than assigning blame.
Corrective Actions: Explains how to develop corrective actions to prevent similar incidents or accidents from happening in the future, based on the findings of the investigation.
Documentation and Reporting: Teaches participants how to document their findings in a clear and concise way, often for internal use or compliance with regulatory bodies like OSHA.
Legal and Regulatory Compliance: Covers relevant laws and regulations that organizations must follow in reporting and responding to workplace incidents and accidents.
Anyone involved in workplace safety, risk management, or compliance can benefit from Incident/Accident Investigation training. It is key for reducing risks, preventing future accidents, and fostering a safer work environment.